Vacancies - Technical Support Engineer
We currently have a vacancy for a Technical Support Engineer to work in our Reading office. If you would like to apply, please email us your CV using the link to the right.
Main Duties and Responsibilities:
- First point of contact for customer technical support calls and e-mail requests
- On-site technical support
- Talking Oscura customers through problem solution (by telephone and in person)
- Installation and configuration of computer systems
- Troubleshooting system and network problems
- Hardware and software application support
- Website maintenance
- Additional out of hours telephone support (hourly rate)
Required Skills and Experience:
- Excellent communication skills
- Previous experience in an IT job
- Microsoft Windows operating systems
- Excellent Microsoft Office (including Access)
- Web browsers
- E-Mail Clients
- Web page development (HTML)
- Basic networking skills
The following skills would be an advantage:
- Microsoft Exchange and Small Business Server
- Linux operating systems
- Firewalls and network security and VPNs
- Web programming development (ASP/PHP)
- Knowledge of Web Servers (IIS/Apache)
- Database Servers (Microsoft SQL/MySQL)
- Windows Application Development (VB/.NET)
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If you feel you a suitable for this role, please send us your CV: |
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Working hours and benefits:
No agencies please. |
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Reading Based



