Vacancies - Technical Support Engineer

We currently have a vacancy for a part time Technical Support Engineer to work in our Reading office. If you would like to apply, please email us your CV using the link to the right.

Main Duties and Responsibilities:

  • First point of contact for customer technical support calls and e-mail requests
  • On-site technical support
  • Talking Oscura customers through problem solution (by telephone and in person)
  • Installation and configuration of computer systems
  • Troubleshooting system and network problems
  • Hardware and software application support
  • Website maintenance

Required Skills and Experience:

  • Excellent communication skills
  • Previous experience in an IT job (or IT graduate)
  • Microsoft Windows operating systems
  • Excellent Microsoft Office skills
  • Web browsers
  • E-Mail Clients
  • Web page development (HTML)
  • Basic networking skills

The following skills would be an advantage:

  • Microsoft Exchange and Small Business Server
  • Linux operating systems
  • Firewalls and network security and VPNs
  • Web programming development (ASP/PHP)
  • Knowledge of Web Servers (IIS/Apache)
  • Database Servers (Microsoft SQL/MySQL)
  • Windows Application Development (VB/.NET)

If you feel you are suitable for this role, please send us your CV:

  Apply via e-mail

 

Working hours and benefits:

Reading Based

9:00am - 1:00pm, Mon - Fri

20 days annual holiday

No agencies please.
We are currently dealing with direct applications only.
Hours and salary are subject to negotiation.

 

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